Privacy Policy

About Us

This Privacy Policy explains the nature of the personal information that Tokamak Energy Ltd collects through our website It governs the privacy of its users who choose to use it. It also explains how your data is used and informs you of your rights under data protection laws. Tokamak Energy Limited (We/Us) is the Data Controller in respect of the information that we process about you. Our contact details are Tokamak Energy Limited, 173 Brook Drive, PO Milton Park, Abingdon, Oxfordshire, OX14 4SD, United Kingdom. Tel: +44 (0) 1235 355940. Your privacy is important to Us, so if there is anything in this privacy notice that is unclear or you do not understand, please email


Use of cookies

This website uses cookies to better the users’ experience while visiting the website. Where applicable, this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Cookies are small files saved to the user’s computer hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information:

Other cookies may be stored to your computer hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.


How we process personal data

Personal data we may collect about you / Information that you provide
Personal information about you (such as your name, email address, phone number) may be obtained when you contact us for any reason and by any medium. We may ask you to provide sensitive personal data from time to time. If such data is requested, you will be given additional information as to why the sensitive personal data is being requested and how it will be used.

We may retain a record of any contact you make with us.

Personal Information about other individuals
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:

  • give consent on his/her behalf to the processing of his/her data;
  • receive on his/her behalf any data protection notices; and
  • give consent to any transfer of his/her data

Information from third parties
Occasionally we may receive information about you from other sources, which will be added to the information already held about you in order for us to help supply our services to you.

Information that will be collected automatically
Cookies: We may monitor your use of the Website through the use of cookies and similar tracking devices. For example, we may monitor how many times you use the Website, which pages you go to and traffic data. This information helps to build a profile of users to the Website. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. For further information on the use of cookies on the Website, please see the sections on cookies below.

Device information: We may also collect information about your device each time you use the Website. For example, we may collect information on the type of mobile device that you are using and its unique device identifier (for example, the IMEI number, the device’s mobile phone number, or the MAC address of the device’s wireless network interface), the type of mobile browser that you are using, the mobile operating system that you are using, mobile network information and the time zone setting.

How your personal data will be used
We will use your personal data for the following purposes:

  • to help identify you and address any enquiries you have with us;
  • administration;
  • marketing—see ‘Marketing’, below;
  • fraud prevention and detection;
  • billing and service fulfilment;
  • reviewing your application for employment if this is what your enquiry concerns; and
  • to notify you of any changes to the Website or to our services that may affect you.

What is our lawful basis or ground for using your personal data?
Under laws that are designed to protect your personal data, we need to have what is called a lawful basis or ground each time we use, share or otherwise process your personal data.

By reading and agreeing to this Privacy and Cookie Policy, you are consenting to us processing your personal data as detailed within this Policy.

We may also need to process your personal data to comply with any legal obligations which may be applicable. Likewise, we may process your personal data where this is in the public interest or it is to protect your vital interests, but this will only be in very rare circumstances.

In most cases, our processing of your personal data is necessary for the performance of our services to you.

Certain uses of your personal data, or other processing activities, may be necessary for the purposes of our legitimate interests or the legitimate interests of a third party. They may also be in your interests. When we say ‘legitimate interests’, we mean our (or a third party’s) interests in enabling us to provide our services to you as efficiently and securely as possible. For example, we may choose to use a third party to store any personal data provided; we may do this in part because our use of that service means that your personal data is more secure.

If you have provided your consent to receive news updates from us, we may contact you by mail, telephone or email about news and updates regarding Tokamak Energy Limited that may be of interest to you. You have the right at any time to stop receiving news updates and to request us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email

Disclosure of your personal data
We may disclose your personal data to:

  • other companies that become partners or part of a group with Tokamak Energy Limited;
  • a third party who acquires Tokamak Energy Limited or acquires substantially all of its assets, in which case the personal data shall be one of the acquired assets;
  • our agents and service providers;
  • law enforcement and regulatory agencies in connection with any investigation to help prevent unlawful activity or as otherwise required by applicable law.

Keeping your data secure
We will use technical and organisational measures to safeguard your personal data, for example we will store your personal data on secure servers.

While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.

Transfers of data outside the EEA
Tokamak Energy is an international company with offices and affiliates based in the United States and European Union. In order to provide the services that we offer, Tokamak Energy may need to transfer parts of your personal information to locations outside the jurisdiction in which you provide it, or where you are viewing this website for the purposes set out in this Privacy Policy. This may entail a transfer of your information from the UK to a country outside of the UK.

For locations outside of the UK/EEA and personally identifying information is involved, data will only be held or transferred to locations that are deemed to have adequate protections for personal data.

What you can do to keep your information safe
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit Get Safe Online is supported by HM Government and leading businesses in the UK.

We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of general compliance, training and fraud prevention.

Your Rights
We will collect and store information about you, as detailed above. You will be provided with opportunities to consent to this Privacy and Cookie Policy and marketing when you provide your personal details to us.

You can change your mind, remove or add your consent at any time.

You have the right of access to your personal records or other information that we hold about you. There is no administrative charge for this service.

You have the right to rectify any errors in the data we hold about you.

You have the right to have the data we hold about you erased.

If you wish us to continue to store your information but wish us to keep your data separate and not process it in any way, please let us know.

You have the right to ask us to stop processing your personal data for direct marketing purposes. You may also specify that you object to direct marketing by particular channels such as by email or telephone. If this is the case, please specify the channels you are objecting to in your communications with us.

You have the right to data portability. If you wish to obtain your data for your own purposes across different services, please use the contact details below.

To revise your consent, access, amend or remove your records or assert any of your rights set out above, you should send your request by email to us at or via post using the address at the beginning of this policy.

These rights may not apply in all situations or in relation to all types of processing.

Please see the ICO website for further information on the above rights:

You will need to provide proof of identity and address (e.g. a copy of your driving licence or passport, and a recent utility or credit card bill); and specify the personal data you want access to, amended or removed.

How long we will store your data
We will store your data for as long as necessary for the purpose of processing. The data may be deleted in the following circumstances for example:

  • You have withdrawn your consent to data processing;
  • The original purpose for processing the data is no longer relevant or cannot be performed anymore; or
  • The data is no longer up to date or accurate.

If you are aged 16 or under, please get your parent or guardian’s permission before you provide any personal information to us.
To ensure the privacy and safety of children, Tokamak Energy Limited will not knowingly collect data on children without the consent of the parent or guardian.

Changes to this privacy policy
We may change this privacy policy from time to time. If We make significant changes in the way, we treat your personal information We will make this clear on and may also inform you directly.

Last updated: 10 June 2021

Data Protection Supervisory Authority
The Data Protection Supervisory Authority will be the Data Protection Supervisory Authority that is local to you in your country as the data subject. In the United Kingdom, the authority is the Information Commissioner’s Office. In the United States, there is no national authority as of the date of this privacy policy but the Federal Trade Commission has the authority to issue and enforce privacy regulations in specific areas.


External links

Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally-linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.


Social media platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.


Resources and further information


v.2.0 June 2021 – edited and customised by: Tokamak Energy Ltd, a company registered in England under company number 7054929 whose registered office is at 173 Brook Drive, PO Milton Park, Abingdon, Oxfordshire, OX14 4SD, United Kingdom. Telephone: +44 (0)1235 355940 Email: